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Household internet promise index



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This FACT indicates the household internet promise index for each Australian city. The promise value is the median ratio of the actual download speed compared to the download speeds that have been subscribed to by the consumer. This is important as it indicates whether the consumer is essentially “getting what they paid for”. Australia’s total promise index is 68 percent, as listed by the Ookla Net Index. We can compare this to New Zealand, the United States, and China who achieve promise indices of 90, 93, and 102 percent respectively, meaning many people in China experience download speeds that are above what they are subscribed to.


Source: Ookla Net Index, 2014

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